Download the Saraland Water App and be able to
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Welcome, customers!

We look forward to serving you

Tap Water Safe from Contaminants

Keeping Your Water Flowing

Our employees are working hard to provide uninterrupted supply

NOTICE

November 5, 2024

This afternoon the Saraland Water and Sewer Service server crashed unexpectedly. The repair technician has ordered the necessary components to resolve the issue. We ask for your patience as we will have to use a printed billing register to look up account balances due.

Our support team is working diligently to repair the server as quickly as possible. We apologize for this inconvenience.

Sincerely,
Saraland Water and Sewer Service

Job Openings

The Saraland Water and Sewer System Utility is actively seeking qualified candidates to fill the full-time position of Office Manager. This is supervisory and administrative position that includes work in directing a staff performing clerical, accounting and other related duties in a business office.  A full description of this position can be located here.

Saraland Water has several job openings.  Click here to apply for public service jobs in Mobile County.

Follow the Personnel Board on Social Media:
Facebook: https://www.facebook.com/personnelboard
Instagram: https://www.instagram.com/mcpb_jobs/
X: https://twitter.com/MeritSysCareers
Linked In: https://www.linkedin.com/company/mobile-county-personnel-board

Public Notice

May 10, 2024

Saraland Water and Sewer Customers,

Your Saraland Water and Sewer team hopes that this message finds you safe and well and is providing this communication to better inform our clients of the recent actions our team has initiated to address concerns regarding our water services. We understand and acknowledge the importance of transparent communications with our community, and we take your feedback seriously…(click here to read more)

Notice
New Payment Assistance Program
Funded by the State (ADECA)
Low Income Housing Water Assistance Program
Information on how to apply contact our office 251-675-5126 (LIHWAP)

Let's Save Money Saraland
Water Rate Increase Notice July 20 2023

NOTICE OF RATE INCREASE

Saraland Water & Sewer Board approved an annual rate increase of 2% on water and 5% on sewer at the August 17th meeting.

This will be effective October 1st, 2023, Billing Cycle.

The ¾” minimum bill for water & sewer will go from $34.16 to $35.46. Water usage over minimum will go from $3.96 to $4.04 per 1000 gallons water and Sewer will go from $6.03 to $6.33 per 1000 gallons.

More Information available on our website www.saralandwater.com.

We have available for Low Income Residents a 55% discount on sewer by application in our office.

UPDATE PHONE NUMBERS & ADD EMAIL ADDRESSES send to recordsupdate@saralandwater.com 

Saraland Water and Sewer Service Emergency After-hours Number 1-877-894-3383

Pay bills and access your account anytime, anywhere with our Saraland Water Mobile App.

 

New Payment Method available – Credit/Debit card payments by telephone

Board of Directors

Dewey "Scooter" Thronson

Dewey "Scooter" Thronson

Chairman

O'Neil Robinson

O'Neil Robinson

Vice-Chair

Drew Taylor

Drew Taylor

Board Member

Will Keeney

Will Keeney

Board Member

Nikhil Patel

Nikhil Patel

Board Member

The time of the bi-Monthly public meeting of the Saraland Water and Sewer Board is 5:30 pm.
Meetings are held on the 1st and 3rd Thursday’s of each month at:  233 Shelton Beach Road, Saraland, Alabama

Apply for New Service

The application for new service must be completed at the office.

Trash & Garbage Pickup

Trash and garbage pickup and billing for Saraland is now handled by WastePro.  See notice on the City Website.

URGENT NOTIFICATION

MAIL DELIVERY INFORMATION

We have been notified by the United States Postal Service that mail delivery may be delayed. Mailing your payments may cause them to arrive at our office late and after the due date.

Please know that regardless of when you mail your payment if it arrives at our office past your due date your account will be subject to any applicable policies, including incurring late fees.

Additionally, your service may be disconnected in accordance with our policies if your payment is not received prior to collection.

We encourage you to make payments through our website:

 www.saralandwater.com, use of our phone app, ACH draft by application or in person in our office to ensure we receive payment on time. Thank You.