Public Notice
Saraland Water & Sewer Service
Sewer Service Administrative Fee
Effective Date: April 1, 2023
The Saraland Water and Sewer System owns and operates water and sewer services in and around the vicinity of the City of Saraland, Alabama. The services include sewer collection in water districts outside of the current Saraland service area (currently Kushla and Turnerville).
Customers with sewer collection services outside of the Saraland service area hereafter and upon the effective date of April 1, 2023, shall be assessed an Administrative Fee for the purpose of covering the administration of billing and collection of service fees for sewer collection.
The Administrative Fee shall only be applicable to sewer collection customers outside of the Saraland service area and are not directly billed for sewer collection services by the Saraland Water and Sewer System.
The Administrative Fee shall be $2.50.
UPDATE PHONE NUMBERS & ADD EMAIL ADDRESSES send to recordsupdate@saralandwater.com
Saraland Water and Sewer Service Emergency After-hours Number 1-877-894-3383
Pay bills and access your account anytime, anywhere with our Saraland Water Mobile App.
New Payment Method available – Credit/Debit card payments by telephone
Board of Directors
Ron Mitchell
Chairman
James Davis
Vice-Chairman
Dewey "Scooter" Thronson
Secretary / Treasurer
Jackie Haines
Board Member
O'Neil Robinson
Board Member
The time of the bi-Monthly public meeting of the Saraland Water and Sewer Board is 5:30 pm.
Meetings are held on the 1st and 3rd Thursday’s of each month at: 233 Shelton Beach Road, Saraland, Alabama
Apply for New Service
The application for new service must be completed at the office.
Trash & Garbage Pickup
Trash and garbage pickup and billing for Saraland is now handled by WastePro. See notice on the City Website.
URGENT NOTIFICATION
MAIL DELIVERY INFORMATION
We have been notified by the United States Postal Service that mail delivery may be delayed. Mailing your payments may cause them to arrive at our office late and after the due date.
Please know that regardless of when you mail your payment if it arrives at our office past your due date your account will be subject to any applicable policies, including incurring late fees.
Additionally, your service may be disconnected in accordance with our policies if your payment is not received prior to collection.
We encourage you to make payments through our website:
www.saralandwater.com, use of our phone app, ACH draft by application or in person in our office to ensure we receive payment on time. Thank You.