Download the Saraland Water app to easily pay your bill, check your balance, and manage your account from your phone.
Download the Saraland Water app to easily pay your bill, check your balance, and manage your account from your phone.
Download the Saraland Water app to easily pay your bill, check your balance, and manage your account from your phone.
The Saraland Water & Sewer Board has approved modest adjustments to rates to ensure continued safe, reliable service. Water will increase by 2.5% and sewer by 5% to ensure continued safe, reliable service. New rates take effect October 1, 2025 and will appear on October bills mailed at the end of September.
Saraland Water and Sewer Service has partnered with Volkert, Inc. to create a Comprehensive Sanitary Sewer System Master Plan—a proactive initiative to upgrade existing infrastructure, plan for future growth, and ensure reliable service for our expanding community.
Simple habits make a big impact.
Check for dripping faucets or running toilets—they can waste hundreds of gallons a month. Conserving water keeps costs low and ensures reliable service for everyone.
You can pay your bill online through the Pay My Bill link on our website, by using the Saraland Water App available on Google Play or the App Store, by phone at 251-675-5126, by mail to 307 Shelton Beach Road, Saraland, AL 36571, or in person at our office or outdoor drop box.
Payment must be received by Saraland Water & Sewer Service by the 15th to avoid additional charges. Late fees are applied on the 16th, and collection fees are incurred on the 21st if the balance remains unpaid.
For worry-free payments, customers can also enroll in automatic bank draft through our ACH authorization form.
A higher bill can happen for several reasons, including seasonal lawn watering, household leaks, or changes in daily use. Even a small drip from a faucet or a running toilet can waste hundreds of gallons each month. If your usage looks unusually high, our team can review your account and help identify possible causes.
To begin or end service, please visit our office during business hours. A valid photo ID and deposit are required to open a new account.
Discoloration can occur when maintenance work or hydrant use stirs up harmless sediment in the water lines. Run your cold tap for several minutes until the water clears. If it does not improve, please contact our office so we can look into it right away.
