Report Outage/
Sewer Issue

After-Hours Emergency Assistance

Call: 1-877-894-3383

If you experience a water or sewer emergency, please call our 24-hour emergency line at 1-877-894-3383 to reach on-call staff for immediate assistance.

Emergency Preparedness

Store extra water for at
least three days.

Know where your main
shutoff valve is located.

Stay informed through
local alerts and updates.

Taking a few simple steps now can make a big difference during an outage or storm. Being prepared helps protect your home, conserve water, and ensure your family has what it needs if service is temporarily interrupted.

Notices

The Saraland Water & Sewer Board approved a one-time adjustment for late fees that were charged when mailed payments were delayed in the postal system and arrived after the due date in February.