Resources

Request Information

To contact the SWSS office, please complete the form below or call our office at (251) 675-5126. If you need to start/stop/transfer service, please visit our office.

If you have a water or sewer emergency, please call our after-hours line at 

1-877-894-3383. Do not use the form below to report an outage.






    Master Plan

    In 2022, the Saraland Water and Sewer Service (SWSS) Utilities took a significant step towards enhancing the City of Saraland’s sewer infrastructure by partnering with Volkert, who is a locally trusted engineering, environmental, and construction services firm, to develop a Sanitary Sewer Collection System Comprehensive Master Plan. This initiative’s primary goals are to address current sewer system transportation and treatment challenges, identify future sustainable solutions for anticipated City of Saraland expansion and growth needs, and to ensure efficient and streamlined management of the Saraland Water and Sewer System Utilities.

    Developer & Contractor Resources

    Saraland Water and Sewer is committed to supporting developers and contractors as they plan and complete projects within our service area. Our team provides clear guidance on permitting, inspections, and system requirements to ensure all new developments meet city and state standards for safety and efficiency.

    Educational Resources

    At Saraland Water and Sewer, we believe education is the key to protecting our community’s most valuable resource, water. Our educational Resources hub offers helpful tools and information for residents, students, and educators to learn how small actions can make a big difference.

    The Saraland Water & Sewer Board approved a one-time adjustment for late fees that were charged when mailed payments were delayed in the postal system and arrived after the due date in February.